Career Opportunities

Career Opportunities

Career opportunities

Click on the job titles below to be directed to the MMC Careers site where you can learn more about these opportunities and get started on your application.

Stop Loss Consultant

The Stop Consultant role is tasked with supporting and helping to grow the Center of Excellence for Stop Loss.  The primary role of is to work with the Account and Underwriting Teams, exercising discretion and independent judgment, providing financial analysis and utilizing modeling tools to evaluate benefit programs and their impact on overall business objectives, including the management and control of client risks and losses.

Associate Account Manager

The primary role of the Associate Account Manager is to achieve a well-rounded foundation within the employee benefits consulting practice by being trained and skilled in the following areas: Account Management, Client Service and Underwriting.  The Associate Account Manager will be developed by a mentorship program supported by MMA East’s senior team of Underwriters, Account Managers and Client Service team.  The Associate Account Manager will be responsible for understanding with the ability to execute on the full life cycle of the employee benefits consulting practice at a tactical and strategic level.

Quality Analyst

As a member of the Call Center team, the Analyst, Quality Control is responsible for monitoring, scoring and reporting on various departmental processes and productivity of the Call Center team members by utilizing quality control recording software. The primary focus of this role is to ensure accuracy of the information provided to the end-customer as well as overall customer satisfaction. This individual will ensure that the Call Center is meeting auditing guidelines and adhering to PHI and HIPAA. Additionally, this role will work closely with the Call Center management and training team to ensure consistency across all Call Center processes.

Client Service Manager

As a member of the Admin Solutions team, the Client Service Manager (CSM) is responsible for the successful management of our clients’ project plans relating to the implementations, annual renewals, ongoing administration and special projects. This involves developing client plans to properly outline tasks, resources and timelines, coordinating team resources to meet project deadlines, and reporting project statuses and milestones to the Admin Solutions Team Manager. This position requires strong demonstrated project management experience in benefits administration (preferably Health & Welfare) and/or handling complex technical projects.

Service Specialist

As a member of the COBRA team, the primary responsibility of the Service Specialist is to perform daily deliverables within the suite of COBRA services and products, such as, but not limited to systems management, election form and late notification transactions, and assisting Client Service Representatives on daily deliverables. Additional responsibilities include report generation, data transmission, file processing and team projects.

Senior Benefit Consultant – Voluntary Benefits

As a member of the Voluntary Benefits team, the Senior Benefit Consultant (SBC) is a critical contributor to achieving a high level of client satisfaction while supporting the overall operational and technical solutions of the practice. The SBC will manage the implementation and ongoing management of new and existing Voluntary Benefit clients, which includes developing and managing project plans, creating client communications, and coordinating resources including carrier integration. The SBC will also support new and existing client sales, collaborate on the RFP process, review client profitability and develop strategies to improve plan participation.

Senior Benefit Specialist

The Senior Benefit Specialist – Client Relations provides program support to Voluntary Benefits clients directly and by managing the day-to-day operations of the client account which is achieved by collaborating with the team on client deliverables and expectations, managing the profitability of the team’s block of business, looking for ways to cross sell within the account, providing strategy to increase participation and managing the client financials to ensure profitability.

Business Development Specialist

The Business Development Representative will be responsible for identifying and generating new business opportunities through strategic outreach and relationship building with producers and account management teams from within the MMA Health and Welfare and Business Insurance divisions. The role requires a proactive approach to prospecting and lead qualification, with a focus on creating and nurturing valuable connections. The successful candidate will play a pivotal role in driving the Retirement division’s growth and contributing to its overall success.

To view all the listings available within the MMC family, visit the MMC Careers Page